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• 12:30, 28 January 2025 Stefanseiler talk contribs created page QA:Customer Success (Created page with "Customer Success Management (CSM) focuses on building long-term relationships with customers to ensure they achieve their desired outcomes while using a company’s product or service. The goal is to proactively guide and support customers, ensuring they realize the full value of their purchase. CSM involves understanding customer needs, providing tailored guidance, addressing concerns, and helping customers solve problems. It also includes monitoring customer health thr...")